Managed IT Services in South Africa
SevenC, your dedicated Manged IT Services
provider in South Africa
Dedicated computer support from local technicians.
Benefit from SevenC’s over 20 years of experience serving a wide range of South African businesses.
- Guaranteed response times
- On site or remote support
- Certified engineers
- 24/7 support available
- Leading support & technology
Our on demand managed IT support services include:
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Maintenance of email systems
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Hardware repairs
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Software reloads and maintenance
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Router and Firewall troubleshooting and repairs
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Strategic infrastructure planning
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Broadband connectivity issues
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Disaster recovery
- And many more based on your business requirements
Benefits of managed IT services through SevenC.
Immediate benefits can be gained by outsourcing your IT to SevenC Computing as your managed IT services provider.
1. Control IT costs
Outsourcing converts fixed IT costs into variable costs and allows you to budget effectively. In other words, only pay for what you use when you need it.
2. Reduce labour costs
Hiring and training an IT staff can be very expensive, and temporary employees don’t always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.
3. Trained, experienced, qualified, certified.
If you’re not IT trained, how do you assure an employee is qualified? Certifications like Microsoft Certified Systems Engineer (MCSE) are important, but so is experience.
4. Qualified doesn’t equal experienced
Few problems are new for SevenC Computing, we see related problems multiple times. An in-house IT employee leads an isolated existence no matter how much they train. We’d all rather have an experienced doctor, the same is true for IT.
5. Increase efficiency and competitiveness
Organisations that try to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs.
6. Quickly implement new technology
SevenC Computing have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, SevenC Computing brings years of experience in the beginning saving time and money.
7. Stay focused on your core business
Businesses have limited resources, and every manager has limited time and attention. Outsourcing will help your business stay focused on your core business and not get distracted by complex IT decisions.
8. Reduce risk
Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. SevenC Computing assumes and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues.
9. Level the playing field
Most small businesses can’t afford to match the in-house support services that larger companies maintain. Outsourcing to SevenC Computing will help companies act “big” by giving them access to the similar technology, and expertise that large companies enjoy.
10. Compliance and security
Is your firewall up to date? Do you have a DMZ installed? Do you audit your Workstations and Servers? Has your company implemented PCI security standards and work to maintain those standards? SevenC Computing is familiar with PCI Compliance standards you can rest assured that your company is minimising the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.
All with managed Server, Network, and Endpoint
monitoring and support
Detect, diagnose, & resolve server performance issues quickly
- Identify critical issues quickly with a real-time service map, AI-powered synthetic monitors, and alerts on performance issues, including availability, response times, reliability, and throughput
- Rapidly pinpoint bottlenecks, errors, heavy traffic issues, slow-running queries, and more with end-to-end application tracing, latency breakdowns, stack traces, and flame graphs highlighting errored requests.
- Test hypotheses in seconds by overlaying events onto time-synchronised graphs.
Your businesses network will be protected and block unauthorised access. Most businesses can’t afford the consequences of a security breach. Prevent user access to problem content with include endpoint monitoring, and have PC, Max and tablet support.
As an additonally, our managed IT services can include incident response planning. ICT or security incidents can happen without warning and will often go undetected for long periods of time.
Many organisations struggle to identify incidents because they often work in silos or because the sheer volume of alerts is overwhelming and hard to determine.
We will maintain and support your devices on-site, while you focus on running your business – Improve business function, productivity and POPI Compiance with SevenC.
Service Level Agreements tailored to your specific needs
- 24×7 remote help desk support
- 24×7 onsite support
- Preventative maintenance programmes
- Time sheeting and work logs
- SLA delivery measurement reports
- Dedicated help desk phone number
- Priority support/cover
- Custom pricing suited to exactly what your business requires
Why SevenC as your Managed IT Services provider?
We pride ourselves on our ability to consistently improve the compliance maturity of our technical support staff relative to our trusted partners and customers. We have up-to-date knowledge and IT certifications to enable our support staff to master particular technologies or practices — from help desk basics to the mastery of cyber security and complex cloud environments.
Our competitive edge as a managed IT service provider in South Africa:
- Our strong technical competence
- A people-oriented working style
- An enduring desire to offer our clients greater value and more services at a better price
- The deep-rooted conviction that we owe our existence both to our clients and to our people
- There is no IT problem that we have not been able to assist with
Our Certifications
Microsoft
Amazon Web Services
SOPHOS
Veeam
Seacom
Red Hat Enterprise
Our Work
Anova Health Institute
Public health Who are they The Anova Health Institute is an NGO that empowers people and changes lives. Good health and quality of life are what motivates us to provide healthcare solutions and support for those who need it most....
Global Golf
Import and retailWho are they Global Golf’s business model is comprised of its core business, which are large stock orders from America supplying corporate golf days, branded apparel and headwear for golf clubs throughout South...
Masslift Africa
Industrial forklift rental and salesWho are they Masslift Africa is the sole distributor of Mitsubishi forklifts in Southern Africa. Our customers come to us because of our commitment to service excellence and our varied product...
Liquid Concepts
Manufacturing and wholesaleWho are they For over 14 years, Liquid Concepts have been providing South African businesses with dynamic beverage and food solutions. We’re a unique company that offers turn 360 Concept activation,...
So, are you frustrated with your current managed IT services provider? Do you feel like you’re not getting the level of support and expertise you need to keep your business running smoothly?
Our company specializes in providing top-notch managed IT services that can help take your business to the next level. We pride ourselves on our communication, expertise, service, and scalability.
With our expert team of IT professionals, we can provide customized solutions that meet your unique needs. We offer a range of services including network management, cloud services, cybersecurity, software development, and more. Plus, we are committed to keeping up with the latest technology trends and certifications to ensure we provide the best service possible.
Don’t wait any longer to get the reliable, cost-effective IT support your business deserves. Contact us today to schedule a consultation and learn more about how our managed IT services can benefit your company. Let us show you how we can provide the communication, expertise, service, and scalability you need to keep your business running smoothly.
Contact us
Does your business need IT support, IT problems fixed, a quote or new IT strategy? It is all possible with SevenC.
Contact us by completing the form below:
Physical address
Unit 36, Sunninghill Office Park
Peltier Drive
Sunninghill
Johannesburg
South Africa
⟶ Directions
Postal address
SevenC Computing
PO Box 2481
Sunninghill
2157
South Africa
